Customer Support
Shipping & Delivery
When we receive your order, it will take about 2-3 business days for us to process. Shipping takes another 1-10 days depending on where in the world you are.
Easy Returns
When your package arrives, you can try the jewelry at home in peace and quiet. If you need to return something, you have 14 days open purchase. The jewelry should then of course be unused. Follow the steps below:
1. Send the return with an optional shipping method to:
Bristy AB
Muraregatan 22D,
Kinna, 51155
Sweden
Enter the order number, your name and product name for any change in the package.
2. Contact info@bristy.eu and announce that the return is on the way and if you want money back or exchange for another item. We will record this when your return is received.
Shipping costs for returning goods are paid by the customer. The saw does not charge any extra fees for the exchange and return of jewelry. Refunds for returned jewelry will be made within 2 weeks of receiving the jewelry.
General conditions
These terms govern all users of bristy.eu. They will apply to all your future transactions with Bristy and visit Bristy.eu. Bristy reserves the right to change these terms. The date of the latest update is at the end of the Terms of Purchase. Users are responsible for keeping up to date with such changes.
Disclaimer
We cannot guarantee that all items in Bristy web shop will be in stock at the time of your order. In case of incorrect stock status affecting your order, we will contact you shortly by phone or email.
The statement does not guarantee that the content of bristy.eu is always free from errors or printing errors. Nor can we guarantee that all information is up to date. The saying can change the content of the site at any time.
Colors, size and shape
We cannot guarantee that the colors on the website are fully equivalent to the actual colors of the jewelry. This depends on the color settings of your computer and monitor. Since all jewelry is handmade, the size and placement of the pattern may vary slightly from the image, but we do our best to match your expectations. We also believe that our customers appreciate the feel and charm of handmade jewelry.
Secrecy
All personal information stored on Bristy AB will be handled with the utmost care. The information we store will not be sold or used for any purpose other than to ensure that you receive the best possible service. It will only be used to inform you of special offers and other marketing activities related to Bristy. When registering in the web shop, you can choose not to receive information from Bristy. If you wish to unsubscribe from information from Bristy, send an email to info@bristy.eu enter your e-mail address and a brief description of the case.